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FAQ
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- 6.What is your discount policy?
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- 8.Can I make any changes to my order And how?
- 9.How do you deal with those temporarily unavailable items after I place an order?
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- 11.Can we pay the shipping in the destination?
- 12.How do I save on shipping?
- 13.Do you ship to PO Box?
- 14.Do you offer FREE Shipping?
- 15.Can I purchase the goods in mixed colors or sizes?
- 16.Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
- 17.What can I do if I could not find the goods on your website?
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New User--Guide
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- 6.Does BeadsTrend has MOQ?
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Ordering Info
- 1.How to select products at BeadsTrend ?
- 2.How to place an order?
- 3.How long will it take to receive my order?
- 4.Do you have a minimum order quantity?
- 5.Can I make any changes to my order And how?
- 6.How can I know the status of my order?
- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.Do I need to pay any other fees when the package arrives?
- 9.How to calculate the replacement discount?
- 10.How can I do If the products in my order are short of stock?
- 11.Policy on Panda On-Time Service for Pre-Ordered Items
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Payment Info
- 1.What's the payment method?
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- 5.How to apply my credit left on BeadsTrend to my new order?
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Shipping & Delivery
- 1.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
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- 10.What if the goods arrive damaged?
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- 14.What if the package lost?
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Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
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- 12.Are zinc alloy beads Nickel Free?
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- 15.What is acrylic CCB coating / What is CCB Material?
- 16.What is the difference between Platinum plated metal components and Silver plated metal components?
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- 19.Why do the chains fade?
- 20.Are all the goods in red copper color and antique bronze color nickel free?
- 21.Austrian Crystal Beads & Elements
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Customer Show Audit Rules
- 1.How to upload your beadwork images to get more coupon value?
- 2.Can anyone submit customer work images?
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- 5.Why do my submissions not approved?
- 6.How to get more Cash Coupon?
- 7.How will I know if my submission is accepted or declined?
- 8.Why I can't upload beadwork images?
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7 . How can I know the status of my order?
You can check the status of your order including the real-time preparation information from the “My Orders” of your account on our website. Our customer services representatives will also keep you updated with the status of your order by sending you emails.
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