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FAQ
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- 6.What is your discount policy?
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- 8.Can I make any changes to my order And how?
- 9.How do you deal with those temporarily unavailable items after I place an order?
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- 11.Can we pay the shipping in the destination?
- 12.How do I save on shipping?
- 13.Do you ship to PO Box?
- 14.Do you offer FREE Shipping?
- 15.Can I purchase the goods in mixed colors or sizes?
- 16.Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
- 17.What can I do if I could not find the goods on your website?
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New User--Guide
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- 3.What are the benefits of registering with BeadsTrend?
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- 6.Does BeadsTrend has MOQ?
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Ordering Info
- 1.How to select products at BeadsTrend ?
- 2.How to place an order?
- 3.How long will it take to receive my order?
- 4.Do you have a minimum order quantity?
- 5.Can I make any changes to my order And how?
- 6.How can I know the status of my order?
- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.Do I need to pay any other fees when the package arrives?
- 9.How to calculate the replacement discount?
- 10.How can I do If the products in my order are short of stock?
- 11.Policy on Panda On-Time Service for Pre-Ordered Items
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Payment Info
- 1.What's the payment method?
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- 4.What can I do when i can not make payment for my order through BeadsTrend?
- 5.How to apply my credit left on BeadsTrend to my new order?
- 6.How to make a payment for my order via credit card?
- 7.How do I do if my country Isn't available In PayPal?
- 8.How Can I Contact PayPal Customer Service?
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Shipping & Delivery
- 1.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
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- 9.When can I get the information about my package online?
- 10.What if the goods arrive damaged?
- 11.UPS contact phone number in main destination countries
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- Customs & Duties
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Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
- 11.Are all your porcelain beads Lead Free?
- 12.Are zinc alloy beads Nickel Free?
- 13.Is Wool cord indeed in wool?
- 14.Measurements.
- 15.What is acrylic CCB coating / What is CCB Material?
- 16.What is the difference between Platinum plated metal components and Silver plated metal components?
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- 19.Why do the chains fade?
- 20.Are all the goods in red copper color and antique bronze color nickel free?
- 21.Austrian Crystal Beads & Elements
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- 23.Are Cloisonne beads Nickel Free?
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Customer Show Audit Rules
- 1.How to upload your beadwork images to get more coupon value?
- 2.Can anyone submit customer work images?
- 3.What are the submission rules?
- 4.How much coupon value can I get?
- 5.Why do my submissions not approved?
- 6.How to get more Cash Coupon?
- 7.How will I know if my submission is accepted or declined?
- 8.Why I can't upload beadwork images?
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4 . Can I place an order in France without filling in a VAT number?
If you're buying goods in France and you don't have a VAT number, you can still place an order. Just select the SLEUR shipping method or enter 0 in the tax number field.
Please note that not providing a tax number could lead to some risks during shipping and customs clearance. To avoid any potential problems, we recommend that you provide a tax number if you have one. If you have any questions or concerns, please don't hesitate to contact our customer service team sales@beadstrend.com.
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