Ship to:
/
English
/
$USD
-
Ship to:
United States
-
Language:
-
Currency:
- US Dollar ($USD)
- Euro (€EUR)
- British Pound (£GBP)
- Canadian Dollar ($CAD)
- Australian Dollar ($AUD)
- Swedish Krona (Kr.SEK)
- Japanese Yen (¥JPY)
- Polish Złoty (złPLN)
- Rouble Russe (p.RUB)
- Danish Kroner (kr.DKK)
- Swiss Francs (₣CHF)
- Czech Koruna (KčCZK)
- Mexican Peso ($MXN)
- Hungarian Forint (ftHUF)
- Romanian New Leu (leiRON)
- Costa Rican Colon (￠CRC)
- Ukrainian Hryvnia (₴UAH)
- New Zealand Dollar ($NZD)
- Kazakhstani Tenge (〒KZT)
- Indian Rupee (Rs.INR)
- Singapore Dollar ($SGD)
- Tunisian Dinar (TDTND)
- Algerian Dinar (ADDZD)
- Hong Kong Dollar ($HKD)
- South African Rand (R.ZAR)
- Malaysia Ringgit (rmMYR)
- United Arab Emirates Dirham (د.إAED)
- Argentine Peso (ARS)
- Bolivian Boliviano (BOB)
- Popular Search
- Gold Filled
- Shell
- Flower
- Cross
- Evil Eye
- Letter Beads
- Moonstone
- Fish
- Stainless Steel
- Sterling Silver
- Hot Categories
- Obsidian
- Red Jasper
- Rhodonite
- Snowflake Obsidian
- Sodalite
- Sunstone
- Tiger Eye
- Tourmaline
- Assorted Gemstone
- Tiger Tail
Home/
Help Center
Help Center
-
FAQ
- 1.I forgot my password. What do I do?
- 2.How to Change the Basic Information on My Account?
- 3.How to make a payment?
- 4.How to apply my credit left on BeadsTrend for my new order?
- 5.How to make a payment for my order via credit card?
- 6.What is your discount policy?
- 7.How can I know the status of my order?
- 8.Can I make any changes to my order And how?
- 9.How do you deal with those temporarily unavailable items after I place an order?
- 10.How long does it take to ship my goods from China to my country?
- 11.Can we pay the shipping in the destination?
- 12.How do I save on shipping?
- 13.Do you ship to PO Box?
- 14.Do you offer FREE Shipping?
- 15.Can I purchase the goods in mixed colors or sizes?
- 16.Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
- 17.What can I do if I could not find the goods on your website?
- 18.Can I use your pictures or descriptions on my website?
- 19.What if the goods arrive damaged?
- 20.Why I can't get your email responses?
- 21.How to use Coupon?
- 22.What's your return policy?
- 23.The Difference between BeadsTrend & PandaWhole?
- 24.Metal FAQ
- 25.Do You Have an Influencer Collaboration Program?
-
New User--Guide
- 1.How to register?
- 2.How to do if I forgot my password?
- 3.What are the benefits of registering with BeadsTrend?
- 4.I Can't Log In My Account!
- 5.Will my shopping cart be remembered if I leave the site and come back?
- 6.Does BeadsTrend has MOQ?
- 7.How to place an order?
- 8.How to find more cost-effective goods?
- 9.How can I get watermark-free product images?
- 10.How to switch language and currency?
- 11.What's the payment method?
- 12.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
- 13.How long will it take to receive my order?
- 14.What is a Customs duty? Can we always declare low?
- 15.How to use image search in BeadsTrend?
- About BeadsTrend
- Privacy Policy
- Price & Discount
- Coupon & Points
-
Ordering Info
- 1.How to select products at BeadsTrend ?
- 2.How to place an order?
- 3.How long will it take to receive my order?
- 4.Do you have a minimum order quantity?
- 5.Can I make any changes to my order And how?
- 6.How can I know the status of my order?
- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.Do I need to pay any other fees when the package arrives?
- 9.How to calculate the replacement discount?
- 10.How can I do If the products in my order are short of stock?
- 11.Policy on Panda On-Time Service for Pre-Ordered Items
- 12.Ordering Instructions for Guests
-
Payment Info
- 1.What's the payment method?
- 2.How to make a payment?
- 3.How to make a payment via Paypal?
- 4.What can I do when i can not make payment for my order through BeadsTrend?
- 5.How to apply my credit left on BeadsTrend to my new order?
- 6.How to make a payment for my order via credit card?
- 7.How do I do if my country Isn't available In PayPal?
- 8.How Can I Contact PayPal Customer Service?
- 9.What is Klarna Payments?
- 10.Cashback Terms for Bank Transfer
-
Shipping & Delivery
- 1.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
- 2.Shipping Offers and Guidelines for You
- 3.Can we pay the shipping in the destination?
- 4.Do you ship to PO Box?
- 5.Do you offer FREE Shipping?
- 6.How can I trace my shipment?
- 7.How do I save on shipping?
- 8.How to pick up your goods if ship by Air Freight and Sea Freight?
- 9.When can I get the information about my package online?
- 10.What if the goods arrive damaged?
- 11.UPS contact phone number in main destination countries
- 12.DHL contact phone number in main destination countries
- 13.About the volumetric weight of your shipment
- 14.What if the package lost?
- 15.How to buy items with shipping restrictions?
- 16.Exclusive Discounts for New Members
- Customs & Duties
-
Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
- 11.Are all your porcelain beads Lead Free?
- 12.Are zinc alloy beads Nickel Free?
- 13.Is Wool cord indeed in wool?
- 14.Measurements.
- 15.What is acrylic CCB coating / What is CCB Material?
- 16.What is the difference between Platinum plated metal components and Silver plated metal components?
- 17.Is nylon treated the same as polyester?
- 18.What's the difference between shell pearls and freshwater pearls?
- 19.Why do the chains fade?
- 20.Are all the goods in red copper color and antique bronze color nickel free?
- 21.Austrian Crystal Beads & Elements
- 22.What's your Tibetan silver beads, What's the difference between Tibetan silver and Sterling silver?
- 23.Are Cloisonne beads Nickel Free?
- Free Sample
- Customized Service
- Jewelry Making Resource
- Return Policy
-
Customer Show Audit Rules
- 1.How to upload your beadwork images to get more coupon value?
- 2.Can anyone submit customer work images?
- 3.What are the submission rules?
- 4.How much coupon value can I get?
- 5.Why do my submissions not approved?
- 6.How to get more Cash Coupon?
- 7.How will I know if my submission is accepted or declined?
- 8.Why I can't upload beadwork images?
Contact Us
Can´t find the answer you are looking for? Contact Us
Search the help pages
(Do not search for items or products)
7 . How do I do if my country Isn't available In PayPal?
1. Ensure that your country supports PayPal account registration.
To check which countries can use PayPal, please click here.
To see which credit or debit cards are compatible with PayPal, please click here.
2. If you have a PayPal account and are experiencing issues sending money or logging in, please contact PayPal customer service directly:
Toll Free for Business/Premier, USA & Canada: 1-888-221-1161 / 1-888-204-4481
Personal Accounts: 1-402-935-2050
PayPal UK: 0870 7307 191
They are open between the following hours:
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday
3. If PayPal isn’t available in your country, you can pay us via bank transfer or other methods.
For detailed information, please click here.
Was this information helpful?
Yes No
Thank you for your feedback.
Contact Us
Can´t find the answer you are looking for? Contact Us
- About BeadsTrend
- About Us
- Site Map
- Contact Us
- Privacy Policy
- Terms & Conditions
Sign up for Email Offers
- About BeadsTrend
- About Us Site Map Contact Us Privacy Policy Terms & Conditions
©2003-2026 BeadsTrend.com. All rights reserved.
- Help
- Shipping Fee
- Track
- Top
- Ship to {{ shopToCountry.name }}
- Language English
- Currency {{ selectedCurrency }}
-
- Discount Policy
- Delivery Fee
- Repacking Service
- Sign Out
Setting
Country/ Region
-
{{ country.name }}
-
{{ country.name }}
{{ letter }}
{{ letter }}
Language
Change Currency
- {{ currency.displayName }} ({{ currency.fullCode }})
