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          • 1.I forgot my password. What do I do?
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          • 9.How do you deal with those temporarily unavailable items after I place an order?
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          • 12.How do I save on shipping?
          • 13.Do you ship to PO Box?
          • 14.Do you offer FREE Shipping?
          • 15.Can I purchase the goods in mixed colors or sizes?
          • 16.Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
          • 17.What can I do if I could not find the goods on your website?
          • 18.Can I use your pictures or descriptions on my website?
          • 19.What if the goods arrive damaged?
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          • 6.Does BeadsTrend has MOQ?
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          • 12.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
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        • About BeadsTrend
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        • Price & Discount
          • 1.What's your discount policy?
          • 2.Are the prices on BeadsTrend in USD?
          • 3.Why are your prices so good?
          • 4.Do your prices include shipping cost?
          • 5.If I place a purchase over 2000 dollars, when the 15% discount will be provided before paying?
          • 6.What’s your currency price settlement mechanism?
        • Coupon & Points
          • 1.How to use Coupon?
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        • Ordering Info
          • 1.How to select products at BeadsTrend ?
          • 2.How to place an order?
          • 3.How long will it take to receive my order?
          • 4.Do you have a minimum order quantity?
          • 5.Can I make any changes to my order And how?
          • 6.How can I know the status of my order?
          • 7.How do you deal with those temporarily unavailable items after I place an order?
          • 8.Do I need to pay any other fees when the package arrives?
          • 9.How to calculate the replacement discount?
          • 10.How can I do If the products in my order are short of stock?
          • 11.Policy on Panda On-Time Service for Pre-Ordered Items
          • 12.Ordering Instructions for Guests
        • Payment Info
          • 1.What's the payment method?
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          • 4.What can I do when i can not make payment for my order through BeadsTrend?
          • 5.How to apply my credit left on BeadsTrend to my new order?
          • 6.How to make a payment for my order via credit card?
          • 7.How do I do if my country Isn't available In PayPal?
          • 8.How Can I Contact PayPal Customer Service?
          • 9.What is Klarna Payments?
          • 10.Cashback Terms for Bank Transfer
        • Shipping & Delivery
          • 1.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
          • 2.Shipping Offers and Guidelines for You
          • 3.Can we pay the shipping in the destination?
          • 4.Do you ship to PO Box?
          • 5.Do you offer FREE Shipping?
          • 6.How can I trace my shipment?
          • 7.How do I save on shipping?
          • 8.How to pick up your goods if ship by Air Freight and Sea Freight?
          • 9.When can I get the information about my package online?
          • 10.What if the goods arrive damaged?
          • 11.UPS contact phone number in main destination countries
          • 12.DHL contact phone number in main destination countries
          • 13.About the volumetric weight of your shipment
          • 14.What if the package lost?
          • 15.How to buy items with shipping restrictions?
          • 16.Exclusive Discounts for New Members
        • Customs & Duties
          • 1.What is a Customs duty?Can we always declare low?
          • 2.What is Declared Value and VAT?
          • 3.New EU 2021 VAT Rules for Ecommerce
          • 4.Can I place an order in France without filling in a VAT number?
          • 5.Swiss Tax and VAT Policy Update from 2025
          • 6.Revisions to U.S. Tariff Policy
        • Products Resource
          • 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
          • 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
          • 3.Can I purchase the goods in mixed colors or sizes?
          • 4.Are all your products available in stock?
          • 5.How can I require from one item two different colors for the minimum quantity?
          • 6.What can I do if I could not find the goods on your website?
          • 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
          • 8.About Real Gold Plated Jewelry
          • 9.About Stainless Steel and Silver Jewelry
          • 10.How to Prevent Your Resin from Yellowing?
          • 11.Are all your porcelain beads Lead Free?
          • 12.Are zinc alloy beads Nickel Free?
          • 13.Is Wool cord indeed in wool?
          • 14.Measurements.
          • 15.What is acrylic CCB coating / What is CCB Material?
          • 16.What is the difference between Platinum plated metal components and Silver plated metal components?
          • 17.Is nylon treated the same as polyester?
          • 18.What's the difference between shell pearls and freshwater pearls?
          • 19.Why do the chains fade?
          • 20.Are all the goods in red copper color and antique bronze color nickel free?
          • 21.Austrian Crystal Beads & Elements
          • 22.What's your Tibetan silver beads, What's the difference between Tibetan silver and Sterling silver?
          • 23.Are Cloisonne beads Nickel Free?
        • Free Sample
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        • Customized Service
          • 1.Can I Cancel My Order for Customized Service ?
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        • Jewelry Making Resource
          • 1.Size Info
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        • Return Policy
          • 1.What's your return policy?
        • Customer Show Audit Rules
          • 1.How to upload your beadwork images to get more coupon value?
          • 2.Can anyone submit customer work images?
          • 3.What are the submission rules?
          • 4.How much coupon value can I get?
          • 5.Why do my submissions not approved?
          • 6.How to get more Cash Coupon?
          • 7.How will I know if my submission is accepted or declined?
          • 8.Why I can't upload beadwork images?
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        Ordering Info

        1. How to select products at BeadsTrend ?
        2. How to place an order?
        3. How long will it take to receive my order?
        4. Do you have a minimum order quantity?
        5. Can I make any changes to my order And how?
        6. How can I know the status of my order?
        7. How do you deal with those temporarily unavailable items after I place an order?
        8. Do I need to pay any other fees when the package arrives?
        9. How to calculate the replacement discount?
        10. How can I do If the products in my order are short of stock?
        11. Policy on Panda On-Time Service for Pre-Ordered Items
        12. Ordering Instructions for Guests
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